Privacy Policy of Eazy Cleaning
Effective Date: January 1st, 2023
Last Updated: January 1st, 2023
- Introduction
Eazy Cleaning (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you:
- Visit our website (eazycleaning.ca / eazycleaning.com)
- Request a quote
- Enter into a service agreement
- Communicate with us by email, phone, or online forms
- Use our services
- Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full name
- Business name
- Job title
- Email address
- Phone number
- Business address
- Billing information
- Service location details
2.2 Technical Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Cookies and tracking data
2.3 Service-Related Information
- Cleaning requirements
- Access instructions
- Security codes (if voluntarily provided)
- Photos related to service documentation
- How We Use Your Information
We use collected information to:
- Provide and manage cleaning services
- Respond to inquiries and quote requests
- Process payments and issue invoices
- Communicate service updates
- Improve our website and services
- Send service-related notifications
- Comply with legal obligations
We do not sell or rent personal information to third parties.
- Consent
By providing personal information to Eazy Cleaning, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You may withdraw consent at any time, subject to legal or contractual restrictions.
- Disclosure of Information
We may disclose personal information only in the following circumstances:
- To trusted service providers (e.g., payment processors, CRM platforms)
- When required by law
- To protect our legal rights
- In connection with a business transaction (e.g., merger or acquisition)
All third-party service providers are required to maintain confidentiality and security standards.
- Data Security
We implement appropriate physical, administrative, and technical safeguards to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
Access to personal information is restricted to authorized personnel only.
- Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes for which it was collected
- Meet legal, accounting, or regulatory requirements
When information is no longer required, it is securely deleted or anonymized.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve performance
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
- Access and Correction
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
Requests may be submitted using the contact information below.
- Marketing Communications
We may send marketing communications related to our services where permitted by law.
You may unsubscribe at any time by:
- Clicking the “unsubscribe” link in emails
- Contacting us directly
We comply with Canada’s Anti-Spam Legislation (CASL).
- Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
- Children’s Privacy
Our services are intended for business and adult clients. We do not knowingly collect personal information from individuals under the age of 18.
- Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised “Last Updated” date.
- Contact Information
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:
Eazy Cleaning
Email: info@eazycleaning.ca
Phone: (613) 614-0913
Address: Ottawa, Ontario, Canada